Returns & Exchanges
At tbJP, we are committed to your performance and satisfaction; if your gear isn't right, you can return or exchange unused items within 30 days of delivery. Please ensure all supplements remain sealed and apparel retains original tags to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all labels and seals are intact to meet our quality control standards.
Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or dispatch your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing