Frequently Asked Questions
Everything you need to know about your tbJP performance supplements and gear.
How long does shipping take for my tbJP order?
We aim to process all orders within 24 hours. Domestic standard shipping typically takes 2-4 business days, while express options are available at checkout for next-day delivery.
Do you ship your supplements internationally?
Yes, tbJP ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Please note that customers are responsible for any local import duties.
What is your return policy on opened supplements?
Due to health and safety regulations, we cannot accept returns on supplement tubs that have been opened or had their seal broken. Unopened items can be returned within 30 days of purchase.
Are tbJP products tested for banned substances?
Quality and transparency are our priorities. Many of our core products undergo rigorous batch testing to ensure they meet the highest standards for professional athletes and bodybuilders.
Can I change my delivery address after placing an order?
If your order has not yet been dispatched from our warehouse, we can update your details. Please contact our support team immediately with your order number.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Klarna.